> ## Documentation Index
> Fetch the complete documentation index at: https://learn.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# ACT365

> Connect ACT365 cloud access control to Nexudus, so customers open doors with their cards based on their passes, bookings and contracts, and door unlocks check them in.

## Overview

**ACT365** (from Vanderbilt) is cloud-based access control. The integration adds your customers to ACT365 as cardholders and puts them in the right **cardholder groups** based on what they have in Nexudus. You decide which doors each group opens in ACT365; Nexudus decides who's in each group.

The integration costs **£50 a month per location** (shown in your currency), on top of what ACT365 charges. You need an ACT365 account with your doors installed — contact Vanderbilt to set one up.

## How access works

| Customers get access through | When |
| - | - |
| **Passes** | While the pass is active — including passes included in their plan, passes shared by their team, and the pass they're checked in with. |
| **Resource bookings** | From about 15 minutes before the booking starts until it ends. Customers added as guests to the booking get the same access. |
| **Desks and offices** | While the desk or office is on one of their active contracts. If a team's paying member holds the contract, the whole team gets access. |

## Before you start

Create your cardholder groups in ACT365 — they can only be created and edited there. Each group should include every door a customer needs — for a meeting room, that's the room door, the floor door and the main entrance.

## Setting up ACT365

**1. Connect**

Go to **Settings → Integrations → ACT365**, turn on **Enable ACT365 integration**, enter your ACT365 **Username** and **Password**, and save.

**2. Choose your site**

Choose the **Act365 site** for this location.

**3. Link your inventory**

Choose an **Act365 access group** for each of your **Resources**, **Passes** and **Desks / Offices**. Leave an item blank if it shouldn't open any doors.

**4. Choose check-in doors (optional)**

Under **Presence tracking**, set each lock's **Action**: **Check customer in**, **Check customer out**, **Toggle customer check-in status**, or **Do nothing**. Save.

![ACT365 settings](https://mintcdn.com/nexudus/_vKYV6BblXHm7HHO/images/integrations/int-act365.png?fit=max\&auto=format\&n=_vKYV6BblXHm7HHO\&q=85\&s=749ebda07c2a886c2b75793d3b4d37bc)

## Giving customers cards

Open the customer, go to **Account → Access rights**, and enter each card number in **Access cards**, pressing Enter after each one. Changes are sent to ACT365 automatically — for example, when you replace a lost card.

* ACT365 only accepts numeric card numbers, and up to four cards per customer.
* A customer's ACT365 cardholder is only enabled once they have at least one card in **Access cards**.

Customers can also open ACT365 doors from the [white-label Passport app](https://learn.nexudus.com/passport/white-label-setup.md), or with an [automation tile](https://learn.nexudus.com/platform/settings/automation-tiles.md) — set to **Unlock Act365 door** for a single door, or **Show Access Control pop-up** to list the doors they can open.

## Related

* [Access control](https://learn.nexudus.com/integrations/access-control/overview.md) — how access control works in Nexudus
* [Check-ins](https://learn.nexudus.com/platform/operations/check-ins.md) — tracking who's in your space


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