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PUT
/
api
/
crm
/
cannedresponses
Update CannedResponse
curl --request PUT \
  --url https://spaces.nexudus.com/api/crm/cannedresponses \
  --header 'Authorization: Basic <encoded-value>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "Id": 123,
  "BusinessId": 123,
  "Name": "<string>"
}
'
{
  "Status": 123,
  "Message": "<string>",
  "Value": "<any>",
  "WasSuccessful": true,
  "Errors": [
    {
      "AttemptedValue": "<any>",
      "Message": "<string>",
      "PropertyName": "<string>"
    }
  ]
}

Documentation Index

Fetch the complete documentation index at: https://learn.nexudus.com/llms.txt

Use this file to discover all available pages before exploring further.

Updates an existing CannedResponse record. You must include the Id of the record to update along with all required fields.

​
Authentication

This endpoint requires OAuth2 authentication. Include a valid bearer token in the Authorization header. The authenticated user must be a full unrestricted administrator or have the CannedResponse-Edit role.

​
Request Body

​
Required Fields

​
Id
integer
required
The Id of the CannedResponse record to update.
​
BusinessId
integer
required
Business Id.
​
Name
string
required
Name of the message macro.

​
Optional Fields

​
Subject
string
Subject line shown in the customer’s inbox when the message macro is delivered.
​
MessageText
string
Body of the message macro; supports dynamic tokens (e.g. {salutations}) that Nexudus replaces with live data when the message is sent.

​
Code Examples

curl -X PUT \
  "https://spaces.nexudus.com/api/crm/cannedresponses" \
  -H "Authorization: Bearer YOUR_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
    "BusinessId": 0,
    "Name": "",
    "Id": 87654321
}'

​
Response

​
200

​
Status
integer
HTTP status code. 200 on success.
​
Message
string
A human-readable message confirming the update.
​
Value
object
Contains the Id of the updated record.
​
WasSuccessful
boolean
true if the cannedresponse was updated successfully.
​
Errors
array
null on success.
Example Response
{
  "Status": 200,
  "Message": "CannedResponse was successfully updated.",
  "Value": {
    "Id": 87654321
  },
  "OpenInDialog": false,
  "OpenInWindow": false,
  "RedirectURL": null,
  "JavaScript": null,
  "UpdatedOn": "2025-01-15T10:30:00Z",
  "UpdatedBy": "admin@example.com",
  "Errors": null,
  "WasSuccessful": true
}

​
400

​
Message
string
A summary of the validation error(s), in the format PropertyName: error message.
​
Value
any
null on validation failure.
​
Errors
object[]
Array of validation errors.
​
WasSuccessful
boolean
false when the request fails validation.
Example Response
{
  "Message": "Name: is a required field",
  "Value": null,
  "Errors": [
    {
      "AttemptedValue": null,
      "Message": "is a required field",
      "PropertyName": "Name"
    }
  ],
  "WasSuccessful": false
}