CoworkerMessages
Get one CoworkerMessage
Retrieve a single CoworkerMessage record by its Id.
GET
Get one CoworkerMessage
A message sent to or received from a customer. These can be sent using the default email settings associated with the location or via any of the connected email accounts. Messages can be composed directly from a customer’s record in the Admin Panel. UseDocumentation Index
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Incoming to distinguish messages received from a customer from messages sent to them.
Authentication
This endpoint requires OAuth2 authentication. Include a valid bearer token in the
Authorization header.
The authenticated user must be a full unrestricted administrator or have the CoworkerMessage-Read role.Path Parameters
The Id of the CoworkerMessage record to retrieve.
Code Examples
Response
200
Customer sending or receiving the message.
Customer full name.
Customer email address.
Customer billing name.
Customer company name.
Email account used to send or receive the message. If not set, the default email settings configured for the location are used.
Email account display name.
Email account email address.
Message subject.
Message body.
Whether the message has not been read yet.
Whether the message was received from the customer (true) or sent to the customer (false).
Automated message template that triggered this message, if sent by the system.
Unique identifier of the reminder that triggered this message, if any.
Unique record identifier.
UUID of the record.
Date and time the record was created (ISO 8601).
Date and time the record was last updated (ISO 8601).
Email of the user who last updated this record.
Whether the record was recently created.
External system identifier.
Example Response
Get one CoworkerMessage