Customers & Directory
Impersonate Customer
Generate an impersonation token so a team administrator can sign in as another team member.
GET
Impersonate Customer
Documentation Index
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Impersonate Customer
Returns a short-lived token that can be exchanged for a full auth session as the target customer. Used in the portal when a team administrator chooses to sign in on behalf of a team member — both from the sign-in profile selection flow and from the team permissions page.Authentication
Requires a valid customer bearer token. The authenticated customer must have the necessary permission (e.g. team admin rights) to impersonate the target customer.Path Parameters
The numeric identifier of the customer profile to impersonate. Obtain this from
GET /api/public/coworkers/profiles (Profiles[].Id).Response
Returns a JSON object containing a singletoken field. Pass this token to the token-exchange endpoint (POST /api/public/auth/login/{token}) to obtain a full auth session as the target customer.
A short-lived token string. Exchange it via
exchangeToken() (which calls the login endpoint) to start an impersonated session.Examples
Impersonate a team member
TypeScript Integration
Usage in Portal
| Context | Source file |
|---|---|
| Sign-in profile selection flow | src/views/auth/SignIn/useSignIn.ts |
| Team permissions — “Impersonate account” | src/views/user/team/permissions/components/TeamPermissionTable.tsx |
Error Responses
The bearer token is missing, expired, or invalid.
The authenticated customer does not have permission to impersonate the specified profile.
No customer with the given
coworkerId was found.Related Endpoints
| Method | Endpoint | Description |
|---|---|---|
GET | /api/public/coworkers/profiles | List all profiles for the current session |
PUT | /api/public/coworkers/profiles/current | Switch the active profile without impersonation |
GET | /api/sys/users/impersonate | Admin-level impersonation (requires operator access) |
Impersonate Customer