Close Help Desk Message

Closes an open help desk support ticket.

PUT /api/public/helpdesk/messages/{messageId}/close

Close Help Desk Message

cURL

curl --request PUT \
  --url https://spaces.nexudus.com/api/public/helpdesk/messages/{messageId}/close \
  --header 'Authorization: Basic <encoded-value>'

import requests

url = "https://spaces.nexudus.com/api/public/helpdesk/messages/{messageId}/close"

headers = {"Authorization": "Basic <encoded-value>"}

response = requests.put(url, headers=headers)

print(response.text)

const options = {method: 'PUT', headers: {Authorization: 'Basic <encoded-value>'}};

fetch('https://spaces.nexudus.com/api/public/helpdesk/messages/{messageId}/close', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

Close Help Desk Message

Marks a help desk message as closed. Only the ticket author can close their own tickets.

Authentication

Requires a valid customer bearer token.

Path Parameters

messageId · number · required

Numeric identifier of the message to close.

Request Body

No request body required.

Response

Returns a 200 OK on success.

Examples

Close a ticket

PUT /api/public/helpdesk/messages/501/close
Authorization: Bearer {token}

HTTP/1.1 200 OK

TypeScript Integration

import endpoints from '@/api/endpoints'

await httpClient.put(endpoints.helpDesk.close(501))