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Overview

Account menu visibility settings let you control which sections appear in the members portal navigation for your customers. By toggling individual menu items on or off, you can customize the portal experience to match the services your location offers. These settings work alongside feature configuration and access control to provide granular control over what customers see and can access in their portal. Navigate to Settings → Website → Account Menu in your Nexudus dashboard to configure these settings.

How it works

Each menu item in the portal can be hidden independently. When a setting is enabled (set to true), the corresponding menu item is hidden from customers. When disabled (set to false or not set), the menu item remains visible. This gives you fine-grained control — for example, you might want to hide the billing details section while keeping personal details visible, or hide the directory profile section if you’re not using the directory feature.

Available Settings

My Account Section

These settings control the visibility of subsections within the My Account area of the portal:

My Activity Section

These settings control the visibility of subsections within the My Activity area:

My Team Section

These settings control the visibility of subsections within the My Team area:

Building Section

These settings control the visibility of subsections within the Building area:

Configuration Process

1

Access Account Menu Settings

Navigate to Settings → Website → Account Menu in your Nexudus dashboard.
2

Toggle Menu Items

For each menu item you want to hide, toggle the corresponding setting to true. To show a menu item, ensure the setting is false or not set.
3

Test the Portal

Review the members portal to verify that the hidden menu items are no longer visible to customers.

How Settings Interact

Feature Enablement vs. Menu Visibility

There are two layers of control:
  1. Feature enablement — Controls whether a feature is available at all (e.g., “Help-desk” on/off)
  2. Menu visibility — Controls whether the menu item appears in the navigation, even if the feature is enabled
A menu item will only appear if both conditions are met:
  • The feature is enabled
  • The menu visibility setting is not hiding it

Access Control vs. Menu Visibility

Access control settings determine who can access a section (everyone, logged-in users, members only, contacts only), while menu visibility settings determine whether the menu item appears at all. If a section is hidden via menu visibility, customers won’t see the menu item regardless of their access level.

Best Practices

  • Hide selectively — Only hide menu items for features you’re not using. Hiding too many items may confuse customers who expect to find certain sections.
  • Test before deploying — Always review the portal after making changes to ensure the navigation still makes sense for your customers.
  • Consider access levels — If you want to restrict access to certain sections, consider using access control instead of hiding menu items entirely.