Access

Control who can view each section of your Members Portal by assigning access levels — public, logged-in users, members only, or contacts only.

Overview

Access settings let you decide which types of visitors and customers can reach each section of your Members Portal. Combined with Features Configuration, which turns sections on or off entirely, access settings add a second layer of control by restricting who can see each enabled section.

Navigate to Settings → Website → Access in the Nexudus dashboard to configure these settings.

Access levels

Every configurable section supports four access levels:

Level	Who can see the section
Public	Anyone visiting your portal — no sign-in required
Logged-in users	Any customer who has signed in, regardless of whether they have a contract
Members only	Only customers with an active contract
Contacts only	Only registered customers without an active contract

Members are customers with an active contract, while contacts are customers without an active contract. Learn more in Platform Overview.

Configurable sections

The table below lists every portal section whose access level you can control and links to the detailed documentation for that section.

Global

Section	Description	Details
Entire portal	Sets the baseline access level for the whole portal. Sections with their own setting can override this.	Portal overview

Public pages

Section	Description	Details
Home page	The landing page with hero, plans, events, and locations.	Home page
About us page	Static page describing your coworking space.	—
Events list and calendar	Browse, filter, and purchase tickets for upcoming events.	Events
Booking pages	Resource listing, availability, and the booking checkout flow.	Resource list
Directory pages	Professional profiles of your community members.	Directory
Discussion board pages	Community forums where customers post topics and replies.	Community board
Article pages	Published articles, news, and community stories.	Articles
Contact pages	Contact form for visitors and customers to reach your team.	Contact
Perks and benefits page	Discounts and special offers available to your community.	Perks
Frequently asked questions	Searchable knowledge base of common questions and answers.	FAQ

Logged-in sections

The sections below require a signed-in customer and cannot be set to Public.

Section	Description	Details
Help-desk module	Support ticket system for submitting and tracking help requests.	Help desk
Benefits page	Overview of allowances and credits included in the customer’s plan.	My plans
Payments page	Invoice history, outstanding balances, and payment methods.	My invoices
Plan selection page	Browse and sign up for membership plans and time passes.	My plans
Products store page	Purchase products and services directly through the portal.	Store

The Payments, Plan selection, and Products store sections are only available on portals running on the Nexudus-hosted infrastructure. They do not appear in self-hosted Vercel deployments.

How to configure

1. Open access settings

   Go to Settings → Website → Access in the Nexudus dashboard.

2. Set the access level for each section

   For every section listed, select one of the four access levels: Public, Logged-in users, Members only, or Contacts only.

3. Save your changes

   Click Save. Changes take effect immediately for all visitors.

How access interacts with features

Access settings work hand-in-hand with two other configuration systems:

1. Features configuration — turns a section on or off entirely. If a section is disabled, its access setting has no effect.
2. Default customer access — sets the per-customer defaults (network access, bookings, products, events, discussion boards) that are applied when a new customer is created. You can override these defaults on each individual customer’s profile.

First enable the sections you need in Features, then fine-tune who can see them here in Access.

Linked access: bookings and events

Some sections are linked so their access levels stay in sync automatically:

• Booking pages and Resource pages always share the same access level. Changing one updates the other.
• Events list and calendar and Event ticket pages always share the same access level.

This ensures customers who can browse resources or events can also complete the related checkout flows.