Password Recovery

The forgot password flow where members request a password reset link.

Password Recovery

The password recovery page is step one of the password reset flow. Members enter their email address to receive a reset link.

Flow

1. Member enters their email address.
2. Clicks Reset password (a loading spinner indicates the request is being processed).
3. A confirmation message appears confirming the email was sent.
4. Go to Inbox shortcuts appear for Gmail, Outlook, iCloud, and Yahoo.
5. Member clicks the reset link in their email to proceed to the Password Reset page.

A Back to sign in link is always visible for members who remember their password.

Page layout

Side	Content
Left	”Forgot Password” illustration (hidden on mobile)
Right	Email form, confirmation message, and inbox shortcuts

The business logo and primary colour theme are applied from your location settings.