Events and Ticketing

Configure the events calendar and ticket purchasing settings for your Members Portal.

Overview

The events and ticketing module displays your event calendar in the Members Portal and lets customers browse, register for, and purchase tickets to your events. You can also control ticket cancellation policies, billing behaviour, and attendee notifications.

Navigate to Settings → Modules → Events in the Nexudus dashboard to configure these settings. Ticket-specific checkout settings are also available at Settings → Sign-up and checkout → Checkout.

Settings

Setting	Description
Enable the events and tickets section	Turns the events calendar and ticket purchasing on or off in the portal.
Allow customers to cancel event tickets	Lets customers cancel tickets they have already purchased.
Automatically cancel unpaid tickets purchased by contacts	Unpaid tickets bought by customers without an active contract are automatically cancelled 15 minutes after purchase. Only available on Nexudus-hosted portals.
Invoice event buyer instead of their team paying customer	When a customer in a team with merged billing buys a ticket, the invoice goes to the buyer instead of the team’s paying customer. Has no effect for customers not in teams with merged invoicing.
Include an internet access code in each ticket confirmation email	Adds a network access code to the confirmation email sent after a ticket purchase.
Send a reminder to event attendees 24 hours before the event starts	Sends an automated reminder email to all attendees the day before the event.

Events calendar feed

When events are enabled, an iCal feed URL is generated automatically. You can subscribe to this feed from any calendar application to see upcoming events.

Related pages

• Events — the events listing and calendar page customers see in the portal
• Event checkout — the ticket purchase flow
• My events — the customer’s purchased tickets and registrations