| Users can change or cancel their plan | Allows customers to switch to a different membership plan or cancel their current one from the portal. |
| Users can request new bookings | Allows customers to create new resource bookings. |
| Users can change existing bookings | Allows customers to modify bookings they have already made. |
| Users can request help using the help-desk module | Allows customers to submit support tickets through the help desk. |
| Users can view / pay their invoices | Allows customers to see their invoices and make payments. |
| Users can print their invoices | Allows customers to download or print a copy of their invoices. |
